Cancellation Policy

Clear guidance on booking changes, cancellation, and refund support.

Cancellation & Date Change Requests

For cancellation or date change requests, please contact us as early as possible by call or WhatsApp. Earlier notification increases the possibility of better rescheduling support.

All requests are processed based on booking dates, category, and occupancy status at the time of request.

Refund Consideration

Refund or adjustment eligibility depends on season period, notice window, and existing reservation terms. Peak season and short-notice cancellations may have limited refund scope.

For exact terms applicable to your booking, contact us directly with your reservation details.